FAQ

Your safety is our concern. As there is no lengthy supply chain and we only use produce grown on the farm or foraged locally, I can stand over every stem and say that I’m the only one who touches them. We will be employing two people over the coming weeks and already have hand sanitizing stations and safety procedures in place for when they start. All hygiene measures are in place with everything sterilized before and after. The outer box has travelled through the courier network where we suggest wearing gloves when unwrapping and recycling/composting. If you have any concerns you can contact us at hello@bumblebeeflowerfarm.ie. Stay safe.

Bumblebee Farm is a working farm and therefore not open to visitors. However, we do organise a number of open days throughout the year, many of which incorporate tastings and workshops, as well as tours of the farm. We’re also working to develop virtual tours so that you can experience Bumblebee Flower Farm from the comfort of your own home. Follow us on facebook, Instagram and twitter for details of up and coming tours and how to book.

We deliver to all 32 counties in Ireland. Dispatch days are now Monday to Wednesday only due to the extra pressure on couriers. Whilst most orders are delivered within 24 hours of being dispatched, for safety we recommend allowing 48 hours when picking your delivery date. Tracking information will be provided by email.

Orders require 24 hours to process before they’re ready to be dispatched. Whilst most orders are delivered within 24 hours of being dispatched, for safety we recommend allowing 48 hours when picking your delivery date. Tracking information will be provided by email.

As well as a credit card, we will require a valid mobile contact number and valid Eircode as we can not reroute delivery once the label has been printed.

Yes, if you have a specific date you’d like your order to be delivered, you can specify this on the calendar during checkout. If no delivery date is selected, we will dispatch at our next available time slot.

You most certainly can! There is an ‘add note to seller’ section on our website just before payment is processed.

In the unlikely occasion that your bouquet should arrive damaged we can process a refund. We will refund you the cost of your bouquet less the delivery fee.